Question 1

Who can access WRITERZ services?

Accepted Answer

Our services are open to students at all levels (BSc, MSc, PhD), independent researchers, academics, and organisations requiring research and writing support. We primarily serve clients across Nigeria and Africa.

Question 2

Is my research kept confidential?

Accepted Answer

Yes, absolutely. All client information and research materials are treated with strict confidentiality. We do not share, resell, or publish client work without explicit written consent.

Question 3

What does 'revisions per chapter' mean?

Accepted Answer

It is the number of times you may request changes within a single chapter or paper, within your approved topic. Thesis Prime, for example, allows up to 3 revision rounds per chapter based on your feedback.

Question 4

How long does the research process take?

Accepted Answer

Timelines vary by academic level, scope, and package tier. A detailed project timeline is agreed with your research team at kick-off. Clients are strongly advised to engage as early as possible.

Question 5

How do I make payment?

Accepted Answer

Payment is made securely online via Paystack. A formal receipt is issued upon confirmation before work commences.

Question 6

Can I upgrade my package after starting?

Accepted Answer

Yes. Upgrades can be arranged with the Lead Consultant. A supplementary fee covering the difference between packages and any additional work completed will apply.

Question 7

Which currency will I be charged in?

Accepted Answer

All payments are processed in Nigerian Naira (NGN) through Paystack. Prices displayed in other currencies are indicative estimates based on live exchange rates and may vary slightly at checkout.

Question 8

How is the currency conversion calculated?

Accepted Answer

We fetch live NGN exchange rates from a public exchange-rate service and cache them daily. The converted figure shown next to each price is for guidance only.

Question 9

Is online payment secure?

Accepted Answer

Yes. All payments are handled by Paystack, a PCI-DSS compliant payment processor. Your card details are never stored on our servers.